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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Handle PII and workplace information responsibly
   • Review current standards, practices and procedures relating to workplace information
   • Identify sensitive data in own workplace environment according to organisational policies and procedures and within scope of own role
   • Classify workplace information types according to organisational procedures
   • Apply privacy policies to all data devices that require confidentiality
2. Store and share PII and workplace information securely
   • Organise obtained data sets in an easily retrievable format
   • Implement required access control protocols for identified sensitive data
   • Confirm that data is accurate, up-to-date, and comprehensive
   • Identify and report malfunctioning infrastructure and attacks on infrastructure that pose a threat to data integrity
3. Apply information protection protocols
   • Conduct back-up of on-site and off-site data according to organisational policies and procedures
   • Conduct privacy impact assessments on data
   • Confirm adherence to data protection compliance standards

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

use data protection techniques to manage workplace information for one work area over the life of a small project or work cycle.

In the course of the above, the candidate must store and share personally identifiable information (PII) in a secure manner.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

legislative requirements relating to securely managing PII and workplace information, including:

data protection

implications of Notifiable Data Breach legislation on an organisation and other associated Australian privacy laws

established international legislation

organisational policies and procedures relating to:

identifying sensitive data

securely storing, sharing and managing customer information

encryption, and protocols for its uses

data classification

media and document labelling

monitoring and reporting faults and malfunctions in IT infrastructure

industry best practice and Australian government sources of information relating to access control, including:

password protection

storage locations

securely sharing

data deletion

risks and benefits of cloud storage

risks of communicating sensitive information via non-secure means e.g. email and SMS

framework for distributed storage

technologies, techniques and protocols for storing and retrieving data

data protection protocols and industry-standard compliance standards relating to:

back-up

data sharing

data storage

disposal of sensitive information

privacy impact assessments.

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